Question 1

Can I customize the summary templates in TicNote?

Accepted Answer

Yes, you can easily create your own custom templates. We provide tutorials to help you set them up quickly. Additionally, TicNote comes with over 100 default templates tailored for various industries right out of the box, including templates for buyer consultations, listing appointments, and showing recaps.

Question 2

How long can TicNote record continuously?

Accepted Answer

It supports up to 5 hours of continuous recording per session, though the exact duration may vary depending on the specific TicNote device model you choose. That covers a full day of showings without a recharge.

Question 3

How much audio can TicNote store?

Accepted Answer

A single device can store up to thousands of hours of audio, depending on the specific TicNote model. You don't have to worry about running out of storage—once your recordings are synced to the app, you can delete them from the device to free up space for more recordings.

Question 4

Can I take photos and make notes during a showing?

Accepted Answer

Yes. You can use your phone to take photos of the property, highlight key moments, and jot down notes while recording. All your manual records will be perfectly synced and integrated into the final transcript results.

Question 5

Is there a trial available?

Accepted Answer

Absolutely. Once you purchase the hardware, you automatically get access to the Plus plan to try out the features for free. If you need more advanced capabilities later, you can always upgrade to our Pro or Business plans.

Question 6

Can TicNote help me update my CRM after client meetings?

Accepted Answer

Yes. You can use TicNote's skill agents to one-click turn a showing or consultation recording into clean, structured notes — buyer preferences, budget signals, next steps — ready to paste into Follow Up Boss, kvCORE, or whatever CRM your team runs. No more end-of-day data entry marathons.

Question 7

Does TicNote work for in-person conversations, not just calls?

Accepted Answer

Yes. TicNote is a standalone hardware device — it records in-person conversations at showings, open houses, listing appointments, and coffee meetings. Unlike meeting bots that only work on Zoom, TicNote goes wherever your clients are.

TicNote takes the notes. You close the listing.

TicNote takes the notes. You close the listing.